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About the course

Business Processes in SAP for Utilities an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing

Target Audience
  • Project managers
  • Project teams
  • Managers

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    Course Content
  • Overview
  • CR&B application components

    Integration of CR&B with standard SAP ERP system

    Integration of CR&B with standard SAP CRM system

  • Execution of the most important business processes:
  • Customer information

    Customer information with IC Web Client

    Device maintenance

    SAP Workflows
  • Delivery Methods:
  • Virtual Live Classroom

  • Course Duration:
  • 5 days

  • Level:
  • Basic Processes & Foundation

  • Languages:
  • English