PMC undertake support services as contractual long-term assignments.
We customize our support services to meets the internationalization standards. We provide L1/L2 and L3 support operations. The teams can be deployed onshore or offshore. We help built IT infrastructure and customize support structures to meet each client needs.
We have on-premise and cloud-based solutions to support projects & implementation teams.
eCommerce businesses require high level of system availability with planned downtime and almost negligible outages. Such real time processes can only be guaranteed by enhanced delivery support models. Our IDC centre has the capacity and capability to guarantee 100% business upkeep, 24x7.
Offshore and onshore support Model helps mitigate risks, cost optimization, shared experiences, dedicated SME support and ensures business continuity with business continuity plans and continuous operations, 24x7.
We provide dedicated and comprehensive support models to support several elements of your online businesses like managing issues in emailing, ORM processes, CMS, Back office, shipping, invoicing, delivery, payment gateway and more..